Terms of service
By accessing or purchasing from the 1804 website, you agree to these Terms of Service.
Products
1804 Collection makes every effort to accurately display product descriptions, colors, textures, lengths, and other product information. Because hair is a natural product, slight variations in texture, pattern, color, density, and appearance may occur.
Product images may also appear differently depending on lighting, photography, and individual screen settings.
Orders & Payment
All orders are subject to availability and confirmation. Payment must be completed before an order is processed unless otherwise stated by 1804 Collection .
Prices are listed in U.S. dollars unless otherwise indicated. Shipping charges, taxes, customs duties, and other applicable fees may be charged separately.
Final Sale Policy
All purchases are final. 1804 Collection does not accept returns or issue refunds, store credit, or monetary refunds.
Exchanges are only available for verified incorrect or damaged products and must be requested within 14 calendar days of delivery. Please review our Return & Refund Policy for complete requirements.
Product Care & Alterations
Once a customer receives their order, they are responsible for proper handling, installation, maintenance, and care of the product.
1804 Collection is not responsible for damage or changes resulting from improper installation, washing, coloring, bleaching, chemical treatment, cutting, alterations, improper maintenance, or normal wear.
Website Use
You agree not to misuse, reproduce, copy, distribute, or exploit content, images, logos, product descriptions, or other intellectual property belonging to 1804 without written permission.
1804 Collection reserves the right to refuse or cancel an order when necessary, including in cases of suspected fraud, unauthorized activity, pricing errors, inventory issues, or other circumstances requiring cancellation.
Limitation of Liability
To the extent permitted by applicable law, 1804 will not be responsible for indirect, incidental, consequential, or other losses arising from the purchase, use, installation, modification, or resale of our products.
Changes to These Terms
1804 Collection reserves the right to update these Terms of Service at any time. Updated terms will be posted on our website and will apply to future orders.
By placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.